A quick and efficient provider of quality customer service.

Reliable, knowledgeable, and friendly staff members who know the importance of good customer care. Our team provides customer service with enthusiasm and authority.

24/7 Assistance

If you’re having issues, we are here to help. It’s as simple as that! We are available to help you with any of your subscription issues any time of day, any day of the week.

Highly Trained Team

The staff in our customer service offices are not only friendly but also extremely qualified. We train our team members carefully and rigorously to make sure we have the best staff possible.

Refund Offer

Our motto is ‘Satisfaction Guaranteed’, and we honor that. If within the first month of your membership you're unhappy with our service, we'll refund your purchase to the credit card on file.

Membership Statement Assistance Options

If you would like to locate your membership on your credit care statement easily, you may contact us by whichever method suits you. Call us toll-free at +1-855-531-8589, email us at [email protected] or speak with an operator instantly by live operator chat.

Friendly Team of Operators

We promise a pleasant experience!

Quick & Easy Solutions

Choose from 3 methods of contact.

Proven Track-Record!

High ratings from all previous callers!

Get in touch with us!

At chalkex.com, we deliver exceptional customer service to numerous websites and their subscribers. Available round-the-clock, we excel in resolving all your needs. Whether it's billing inquiries, technical support, or password retrieval, count on chalkex.com to assist you every step of the way.

Common Questions

We may have the answer you're looking for right here on our webpage! Have a look below at some of our most commonly answered questions.

I have a question about upgrading my account?

If the answer you are looking for is not in our FAQ page, then please call us at +1-855-531-8589 or send us an email at [email protected] and we will be happy to assist you with any questions that you may have.

How can I cancel my membership?

If you want to cancel your membership with us, you can email us at [email protected], call us at +1-855-531-8589, or speak to one of our representatives about it via Live Chat.

I only wanted a trial membership. Why am I still being charged?

All memberships transfer from trial to monthly automatically, unless they are canceled within the trial period. Some credit card companies and banking institutions post a preauthorized payment for trial memberships. This preauthorized payment, will “clear” if you cancel within the listed time frame. If you have any additional questions or concerns, contact the financial institution directly.

Is there a way to know for sure if my account has been canceled?

Once you cancel your account, you should receive an email confirming that it was successfully canceled. If you do not receive this email, check your junk/spam folder. If it is not there, give us a call at +1-855-531-8589 or send us an email at [email protected], and we will be happy to assist you.

I forgot my login information, can someone help?

Our customer service representatives can help you retrieve your username or password information. Simply give us a call at +1-855-531-8589, or reach out via email form or the Live Chat feature on our website.

My credit card keeps getting declined and I don’t know why?

There could be numerous reasons why the card was declined. Please try another card to place the order. If the card keeps getting declined, call us at +1-855-531-8589 or send us an email at [email protected]. You can always check with your financial institution as well to see if there is a problem with the card.

How do I know it is safe to put my credit card information online?

We use a special encryption page when you sign up that only shows the last four digits of your credit card number. We would never violate your privacy by displaying your private information. If you would like to learn more about our privacy policy, call us at +1-855-531-8589 or email us at [email protected].

Online Help

Phone: +1-855-531-8589
Email: [email protected]

Our Commitment

We strive to deliver a level of service that exceeds the expectations of our customers.

If you have any questions about our products or services, please do not hesitate to contact us. We have friendly, knowledgeable representatives available seven days a week to assist you.